Hughesnet stinks period, they have no customer service, they advertise internet service 24hrs a day but in reality they kick you off line at their choosing, i've had their so called service just a little over a month & spend more time on the phone with a customer tech support who cannot speak english for crap, or they just flat play dumb. They ask you to open this window put a check in that window type in this number, they are taking advantage of people who are in a rural setting and trusted that they would be a better service than dialup. Stay where you are.
I had one tech support person ask that i take down my firewall ^*@&* (~ thats what he got, another tech support explained to me that he didn't quite know how to navigate vista, DUH. If everyone who reads this would file a complaint that has hughesnet to the FCC i think we might be able to begin a class action! Which is needed. Myself i'll be doing that monday morning 8/10/08 if you have hughesnet and choose to contact our FCC here is the information you need; federal communications commission-consumer complaints your complaint would be labeled service quality complaint. Hours of operation are 8am to 5:30pm et. The tactics they use need to be addressed and put a stop to, i apologize for the jumbled up typing but am new to typing.
Paleotoledo1
converse, Louisiana
U.S.A.
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