Usacomplaints.com » Internet & Web » Complaint / Review: Charter - Terrible customer service. #315597

Complaint / Review
Charter
Terrible customer service

On June 16th Constitution was performing updates. These were utilizing developed males from beyond al—these were very useful. I can't claim exactly the same about rental customer support. When the update was completed—I dropped wire and web at 1100am. I work from home—no-pay the remaining of your day or even the next. I told the company I'd no support when he got along in the post. He experimented with achieve somebody who was to complete the remainder of the job and stated it ought to be back within 1-hour. You realize the remainder&wasn't on. Called and called, experienced the automatic screaming in a pc to provide me a realtor. I subsequently spoke to numerous individuals and administrators in several nations apart from the united states. Obtained individual and automatic calls informing me the interruption in my own region was removed - nottt. This continued till the next evening and was informed it'd be Thursday 1-3 before they might deliver somebody out because anything was reserved—they are able to split it although not repair it. I suppose no body might come which was currently in region—that will create a lot of sense. I'd not been examining communications and unearthed that the contractor had named me to check out on my support—I paged him so when he named me back got somebody available to repair my issue—another company. There is a poor component within the container on post which was creating many houses to become out-of support—difficult to create service function once they attempt to recycle old components. I never ended the visit I'm accepting really was put up—used to do not experience I owed subsequently any courtesy —but I never noticed or observed from anybody possibly on visit evening.

I want the web, I've gotten ruined with television development, nevertheless when you begin spending regular for providers that price significantly more than many people create in per week—it might be time for you to reconsider and create a change.


Offender: Charter

Country: USA   State: Alabama   City: Birmingham
Site:

Category: Internet & Web

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