I signed up for a pay-per-click service with Idearc media, a subsidiary or partner with VERIZON Yellow pages. The salesman NEIL SHIPMAN in Timonium Maryland insisted I use a credit card with automatic billing instead of my Company debit card. Emmediatly I started getting charges of $500 then $365 two days later. This seemed odd so I called the 800 number and got no answers.
After emails telling me my credit card was being charged hundreds of dollars started coming every few days and no increase in customer calls that were a result of a website link from Verizon I decided this is a scam and emailed the company to cancel my service. A return email informed me I must cancel through my representative NEIL SHIPMAN. I called him and he said I cannot cancel, I asked to speak to a supervisor and was given the name and number of REBECCA WILES. Three voicemails later she has not returned my calls.
I called NEIL SHIPMAN again and was was told how important and busy REBECCA WILES is and she will eventually call me. She did not. Meanwhile I have so far paid over $2100 to Idearc and have no way of stopping the billing except to pay off and cancel the credit card. I have been informed by other sources that the will most likely sue me for breach of contract. I believe that the hits on my website are employees and friends of Idearc media that periodically link to customer sites to drive up the fees. I find it very hard to swallow that almost 300 hits in April netted me a couple of calls which we solicitation calls trying to sell me products related to my business. I am now paying for telemarketers to call me!!!
I plan to fight this tooth and nail and hope to encourage others to do the same... Shame on VERIZON