I bought my pc from extreme systems. When I got it home it had a pirated copy of windows on it. I called the owner and he told me to bring it back in and he would put the right one one. So I brought the computer back and this time he took off all my programs. My baby pictures and email was gone. I returned home and found out that the my sound was not working. I called them back and this time I was told I had to pay again to get it fixed. I drove my computer back to their shop in Harker Heights and left it for 5 days. I went back in to pick it up and pay for the repairs and the owner came out of his back shop and told me it was my fault for not backing up before I went to get the work done. I told the owner that i could not back up because the cd rom was not working either. I asked for my money back because of all the problems. He told me that he was a member of the better business bureau and to bring up my complaints with them and to get out of his store. I told him that is no way to trat customers. I am so upset and will never go back to extreme systems in harker heights texas. I am telling all of my friends about this experience.