In December I placed an order for 5 items on Ridegear.com. The 4 cheap items arrived after quite a wait. As it was the holidays I thought nothing of it. However the $240 boots I ordered never arrived.
I attemted to call and all I got was "All our agents are busy" and 10 min later "Sorry and goodbye". I also sent several email's with no responce eather. I have managed to track down the CEO's email address [email protected] and I've sent a mail to him. If he ever comes back I'll update this report with the outcome. What gets me is the fact that with this type of service, this company is making over $7 million in turnover a year, and that was in 2005.
Mathew
Pretoria
South Africa
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