Usacomplaints.com » Internet & Web » Complaint / Review: Element5.info - DRI ELEMENT5 INFO ELEMENT5 INFODE, Valid charge in bogus in 2008. #288053

Complaint / Review
Element5.info
DRI ELEMENT5 INFO ELEMENT5 INFODE, Valid charge in bogus in 2008

It's a real company, but the charge on my statement today is illegit. I used that email/creditcard-4 link to verify my charge, thanks for providing it. The only thing it listed was a one-time charge for an antispyware download I bought in October.

I never okayed any kind of automatic renewal, it was a one-time authorization only. The subscription expired half a year ago, and I ignored the email requests to renew it and let it run out last fall. I didn't think the app was that effective, and it was for a computer I no longer even use. Even if this HAD been a valid autorenewal, it would have posted last October, not now in March!

Trying to sneak in a new $19.48 charge on me a year and a half later is either a big screwup - or fraud. I called my credit card company immediately on receiving the bill and disputed it today.


Offender: Element5.info

Country: USA
Site:

Category: Internet & Web

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