This franchise opportunity makes a lot of promises but fails in many categories.
1) It does not have a proven sales and marketing plan besides using yellow pages.
2) Most of the franchisees are not making money.
3) There is no Franchise Advisory Board.
4) Discussions between the franchisor and franchisees often descends into arguments, threats, and swearing. There is no 'open communication'.
5) Churning is hidden by hiding failed franchises under the names of other individuals.
6) Corporate often makes decisions and takes money from the franchisees with little notice.
7) There is no purchasing power within the franchise system. You are told to purchase parts from Tiger Direct and Newegg.
8) Technical support is very spotty. You are essentially on your own.
9) This is a family-owned company. Oftentimes, a family member is given a job even if he isn't the most qualified.
10) Any franchisees who dare question the franchisor openly are subjected to an audit of their personal and business finances.
11) Contracts are often switched on the franchisees. Franchisees are mailed one contract but on arrival at headquarters are given a revised contract to sign prior to training. Lawyers explain that the franchisee is forced to sign under duress, which although not illegal it is suspicious.
12) Flagship stores recently went bust after being sold and suddenly were reopened under ownership of the Ward brothers.
13) Company has recently purchased Computer Renaissance and is attempting to hide under this new name.
14) Brandy Fortney, a long-time employee, mentioned that the Ward brothers are hiding money in various other companies in an elaborate shell game.
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