Usacomplaints.com » Internet & Web » Complaint / Review: Smart Lidz - Read This So it Doesn t Happen To You. #282255

Complaint / Review
Smart Lidz
Read This So it Doesn't Happen To You

Chef Tony does a great job showing what the Smart Lidz can do. I was so excited to see how I could keep leftovers from growing fuzz in my refrigerator by vacuum sealing them with a Smart Lidz.

The problem is if you go to the website to order the 4 lids for just $10.00 and get another set free, you don't see what the shipping charge will be until you have been charged. Other sites give you the grand total and then ask if you accept. This site doesn't.

I decided to order 2 sets expecting to receive 4 sets for $20.00 plus shipping. I almost went into outer space when I saw the charge of $51.80, which meant I would pay $31.80 for shipping.

I did this on a Saturday and on Monday called the customer service line listed at the web site to cancel the order. I called for 3 days and kept being told the order wasn't in the system as yet. On the 4th day I was told if it hadn't shown up within 72 hours the order would not be coming through so I didn't need to worry about canceling the order.

Imagine my surprise when a package showed up a week later. I didn't open it, marked it refused sent it back, called my bank to file a dispute. I got that shipping put back into my account. Now I am waiting for the refund of my $20.00.

It's funny that the charge to my bank card happened the same day I was told not to worry because the order never came through.

I guess plastic wrap and finding unrecognizable food in the back of the refrigerator is still my lot in life. Besides, they will show up sooner or later in the stores. And you won't have to pay an unrealistic amount for shipping.


Offender: Smart Lidz

Country: USA
Site:

Category: Internet & Web

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