I signed with Startlogic 5 days ago and to this day I have not been able to get any help from any one there. I contacted the 24/7 live chat line and waited for an hour. I tried to call the 24/7 1-800 number and I waited for more than an hour.
I waited so long I had them on speaker phone and almost forgot I was waiting. It dawned on me when I heard the "set up phone voice" thanking me for my patience, they are having heavy call volume and someone will get to me shortly. I waited a little longer and then deciced that after 5 days and several hours, I had waited long enough.
I even tried to send emails and still have not gotten even an autoreponse email back. At this point I would like to get a refund. Not sure how to do that since I can't get anyone on the phone or email.
If at all possible I would like some suggestions on other web hosters that don't mind helping there customers.
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