I requested a hoodie from their site before Christmas. It had been on backorder and because of ship 12/26/07. It never delivered, and that I never obtained any improvements from their store concerning the position. I sent their "customer support" 3 times; all three times I acquired an automatic mail saying I'd possess a actual reaction in twenty four hours, but there is no-follow up. I actually named their "customer support" quantity and was informed the telephone individuals are different in the e-mail program, and there's no method to really document a person service criticism. Below I'm spending them to get a item to ostensibly use and provide them free marketing, plus they cannot actually react to an easy request. Never store from their website, actually.
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