Complaint / review text:
As I was just checking my bank account, I discovered a pre-authorized charge that was pending in the amount of $29.89. I took a closer look and realized that I did not authorize this charge at all. I have never even heard of the company, 555 Diet Challenge. I was unsuccessful in my search for their website on the internet. I have never been to their website, that is, if they even have one.
I immediately contacted my bank, which luckily my bank has a 24-hour branch, and I was able to speak personally to a bank employee about this.
She was very helpful and explained the process of disputing this charge.
She told me that I would not have to contact 555 Diet Challenge directly.
But I had already contacted them and left them a message to call me back first thing in the morning to settle this matter.
I do not know how these people were able to get into my checking account. I am in possession of my debit card, and I know I, nor anyone in my family authorized this charge.