I attended the National Grant Conference and signed up for the website It has been almost six months.in April the Conference was in Myrtle Beach. I signed up and have had no success with the website. It is not clear on how to set it up, and I am very computer literate.
I cannot download my files, pictures, or get customer support with enough ease. My account is debited 99.95 each month at no benefit to me. Penzpay was not a problem, but when I ordered my travel credit card machine, I was told there is no fee for the slips used, and I just received a bill for them. It is taking valuable money that could get my business increased. I signed up for it with good faith that it ws going to help me to expand my horizons, that has not happened.
If epenzio signs a contract for business assistance, they should get what they pay for. Unfortunately, many of its customers are no. I would like to keep the credit card processing, but I DO NOT want the website anymore or the fees associated with it. That is not good business and I am not happy. I give my customers more than 3 days to change their mind on a purchase.
Please let me know what I can do to help. I really want all the funds I have contributed back from this company.
Grezelda
Myrtle Beach, South Carolina
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