Usacomplaints.com » Internet & Web » Complaint / Review: Newsport News Company - Allowed one of their subsidiary companires to bill my credit card with out my permission. #255821

Complaint / Review
Newsport News Company
Allowed one of their subsidiary companires to bill my credit card with out my permission

I was making an on-line purchase from Newsport News website. After I finished my purchase an insert popped up and asked if you would like free shipping on your next order. I clicked "yes'. The next thing I knew I was getting a confirmation and congrats for joining some insider pass club.

And the part that furiates me is that they automatically billed my credit card $1.98 (small as it is) I did not authorize it!

When you call the contact number, the operator says, your wait time will be a minute. I have called more than once and held the phone for at least 20 -25 minutes.

It is designed to discourage customer to give-up and say $1.98 is not worth it.

I called Newspot News customer service to report this and they said you can
cancel the membership once you get the paperwork otherwise they will bill my card with some other fee for a insider pass club card.

Why shoul I go through this when I never gave them premission to use my card inthe first place! This a big rip-off on consumers!


Offender: Newsport News Company

Country: USA   State: Virginia   City: Hampton
Address: 5100 City Line RoaD
Phone: 8006882830

Category: Internet & Web

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