Complaint / review / scam report
Mineral Science
"FREE" sample ended up being charged 45 days later on my credit card WITHOUT ANY PREVIOUS INFORMATION

Complaint / review text:
I ordered a "free " sample with only paying for ship/handling, which required my credit card to pay for. I received sample with a "no charge" invoice.

I was not informed of any trail period nor membership upon ordering nor when i received the free sample. I ordered aug 8 and on oct 13 received another box with more supplies along with an invoice saying my credit card was charged $59.99 for the "free" samples sent to me over 45 days ago. I

I called mineral science today and complained of their misrepesentation. Believe me, there was no way i was have enrolled in a membership to begin with. I am then notified when it would be too late to stop and clear th e matter up with my credit card company (that's why the 45 days)

I never would have ordered for a "free trail". Once burned, now i will NEVER AGAIN trust anyone and make this mistake again. No more internet surveys, free samples, etc for me.

Contact information:

Offender: Mineral Science

Country: USA   State: Pennsylvania   City: Wexford
Address: 140 Lake Drive Suite 102
Phone: 8663636797

Category: Internet & Web


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