I was scam by Melaleuca. When I signed up I thought I am signing to a good caring company who help people in health and earn money. I initially signed for $1.14 and was told I have 30 days to decide. I signed in June 6 and because I got sick I sent cancellation request June 29.
I did not receive information that I have to send letter by Postal Mail to cancel until July 18. Who will think that cancellation must be done by mail when I signed in through Internet? So I sent a duly signed letter and mailed to their address in Idaho. I was charged $88.92 July 6 and did not even received any product until July 20 which I returned at once.
Since I sent the letter I will expect them to cancel membership at once as stated in the letter, but this people are really SCAM.By August 6 I again saw that they charged me another $88.92 and no product received until August 10 which again I returned at once.
I then asked a friend to send them more email asking for refund of those unauthorized charges, but Melaeuca refuse to refund and refuse to acknowledge that I sent them letter cancelling completely of my account. I now instituted an investigation through my credit card company to help me recover those unauthorized charges. Melaeluca plainly refuse to cancel and now I have to close my credit card in order to stop them from stealing money from me.
I am an unemployed, sick 58 year old person, no income except from social welfare. I have no family to help me and would really need every cent of money I get. How can I get back my money, the amount of US $177.84 can buy me almost 2 months of foods. Actually, a neighbor is typing these report for me as I am not capable to type. Right now my medical condition is in advance stage and I am paralyzed from neck down. So if Melaleuca is really a Wellness company, they should refund my money.
Marilores
Brampton, Ontario
Canada
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