Usacomplaints.com » Internet & Web » Complaint / Review: ESC Stores - Product advertised was not what it appeared to be, when I emailed to ask if it was correct, they directed me to another product and said the other one didn t matter anyway Ripoff Internet. #236037

Complaint / Review
ESC Stores
Product advertised was not what it appeared to be, when I emailed to ask if it was correct, they directed me to another product and said the other one didn't matter anyway Ripoff Internet

I have been searching the internet for the best price that I could find on a Garmin GTM-12 FM Traffic Receiver. When I stumbled across eSC Store's website, I found it at a price of $11.27 when my research found it is sold for $116. The product name was correct but the price sounded too good to be true, so before purchasing the product, I emailed their customer service to confirm everything. I could not confirm by the pictures either because none of their pictures were working. Here is the email responses I received:

Sent: Saturday, July 28 6:28 PM
To: [email protected]
Subject: GARMIN USA INC 101086700 010-10867-00 RECEIVER GTM 12 FM TRAFFIC

Is this actually the correct price? I have found these receivers to be over $100. Is this brand new and come with the 15 month subscription? Your website's pictures are not working so I could not confirm it that way. Please confirm if this is correct.

Garmin usa inc 010-10867-00

Garmin usa inc 101086700 010-10867-00 receiver gtm 12 fm traffic 101086700
garmin usa inc 101086700 010-10867-00 receiver gtm 12 fm traffic

List Price Your Price Qty
$18.00 $11.27

From: Customer Service at eSelling Consultants Inc. [mailto: [email protected]]
Sent: Sunday, July 29 11:36 PM
Subject: RE: GARMIN USA INC 101086700 010-10867-00 RECEIVER GTM 12 FM TRAFFIC

It sounds like the item you actually want is this item:

Http://www.escstores.com/index.Asp? PageAction=VIEWPROD&ProdID=5368

ESC Stores
www.eSCStores.com
11436 Marketplace Drive N, Suite 400
Minneapolis, MN 55316

Sent: Monday, July 30 11:02 AM
To: Customer Service at eSelling Consultants Inc.
Subject: RE: GARMIN USA INC 101086700 010-10867-00 RECEIVER GTM 12 FM TRAFFIC

So what was the previous product?

From: Customer Service at eSelling Consultants Inc. [mailto: [email protected]]
Sent: Monday, July 30 7:27 PM
Subject: RE: GARMIN USA INC 101086700 010-10867-00 RECEIVER GTM 12 FM TRAFFIC

Unsure, but it doesn't matter anyways at this point.

ESC Stores
www.eSCStores.com
11436 Marketplace Drive N, Suite 400
Minneapolis, MN 55316


Offender: ESC Stores

Country: USA   State: Minnesota   City: Minneapolis
Address: 11436 Marketplace Drive N Suite 400

Category: Internet & Web

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