I signed up for a free service for three days on the internet inwhich supabill is involved. After my free three days I went in to the service to cancell my free subscription and make sure that my credit card was not billed.
I followed their direction to cancell any action to their website. I followed their directions to the tee. However, four to five days later after checking my account I noticed two payments of $49.99 was missing from account.
I promptly called the number that I located from their website. After talking with a customer service representive. I followed his direction and sent a detailed letter to the refund department explaining everything.
I had no intention of getting an account with their company. I have still yet to use that account and they still refuse to refund my money. I intended to send them an e mail once a week but I get the same responds.
I was about to send my next one when I came across this website. I hope you can help or at least get them to change their policy so the next person will not be in the same situation as myself.
Latrice
baltimore, Maryland
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