On Janruary 27 I sold through Amazon.com a book to Ms. Colleen Murphy. She recieved the text book then asked about my refund policy. I told her I would gladly refund the book, if she would just send the book back.
She sent back a DIFFERENT book, a novel, in the same bag.
I told her I would not refund her money because she had a different book.
She initiated a Amazon seller guarantee. I was supposed to recieve an email from Amazon on March 10, but I did not recieve it. I only found out about the seller guarantee action yesterday, when they gave Ms. Colleen Murphy a full refund. I sent Amazon photos of the evidence, and copies of the e-mails (where she contradicts herself), but Amazon says it is too late since the case is already closed.
In my opinion Ms. Colleen Murphy is a thief and a crook. Do not deal with her on Amazon.com ebay, etc.
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