In October we purchased 3 sites from Stores Online; in December we received a high pressure call from Electronic Marketing Service (EMS). The sales man claimed that they would work with only a few select people to put them at the forefront of internet marketing. We explained that we had no more money and yet the sales man claimed just put it on your credit card and within two months we'll have your websites generating an income to pay those cards off.
We were told that EMS would help us build the website and then market the first site while we learned how to market the other sites. We were promised six months of personalized training; including 30-40 minute coaching sessions once sometimes twice a week and that we would have access to online resources on EMSs website. The three major areas of EMSs concentration would be search engine optimization, pay per click ad campaign and permission based marketing. We were also told that there was an account manager monitoring our progression and insuring that we succeeded. The way it was portrayed to us, EMS was doing most of the grunt work for us.
We believed we needed help, having 3 sites and not yet able even to construct one and with the guilt of spending $4000 on the websites and not yet using them or knowing how to market them we entrusted our faith in EMS and purchased the one site promotion/optimization and coaching for $11,675
There was no real help in setting up a web site. Our coach very nice guy but did no prep, he hadn't looked at the site prior to the meeting, were useless just a reiteration of what was on the EMS and Stores Online Merchant Services sites and the candid homework assignments assigned to all members; these assignments were in to way personalized.
EMS has made a lot of empty promises and portrayed themselves as an active member in the internet marketing community yet you have left us to fend for ourselves and do our own research to try and make our business succeed yet we paid EMS to do this.
There is no feed back on what EMS has done for us so far, no suggestions what may be wrong or how to improve for search engines to find our site or how we can male more sales. EMS has made a lot of promises and we had very high expectations for your services yet you have not delivered. Big disappointment at a big price tag! This was a complete rip off.
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