Ive been in sales for over 25 years and have NEVER encountered a more horrific excuse for a company. We ordered several magazines back in November and to date have yet to receive a single issue. We've received a ton of other 'free' magazines, but none of the ones we initially ordered. We we call we are told that a "complaint" has been filed and it takes 8-12 weeks for them to look into, not solve the issue. All the while we are still being billed for magazines we haven't received.
I placed a follow up call and was informed by one of their phone-monkeys that my account has been flagged because I am rude. When I asked why, I was hung up on in mid-sentence! When I called back, the woman told me that she would not talk to a "rude" person and hung up again. I tried to explain that I was upset at the fact that we've never received our magazines but she would not listen. She just kept repeating that I am the rude one and hung up AGAIN!
I cancelled our credit card to stop the billing and informed the BBB in Florida. This is one orf the biggest scams I have ever encountered and truly believe that they have no intention of fulfilling your magazine subscriptions while pushing "free" subscriptions to other magazines that no one wants.
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