On the 28th of January I purchased the Millions With Memberships program on offer by these gentlemen, Jim Fleck, Jeff Paul and Shawn Casey's because it looked like a good offer. The payment was for just 5 easy payments of $899 = $4.495 plus $75.00 for orders outside the United States, making a total payment of $4,570 which equates to $5,918.12 Australian, or I could go for 1 payment of $3,999 plus $75 shipping =$4074US which equates to $5,276.95 Australian! So to save a few dollars, I plunked for the single payment plan!
Now I'm an elderly person retired and at home living on a government carers pension caring for my dear wife who is not and never will be again 100% in good health, so getting by on my carers pension is not easy at times. So when I saw the offer, Millions With Memberships program, from Jim Fleck, Jeff Paul and Shawn Casey, I thought I could supplement my income and so I placed the bill on my credit card!
I received (downloaded) the program and the other relevant sections of the Millions With Memberships program and for the next 26 hours, (after reading and watching the videos, registering a new domain name and setting things up with mine host for the new domain) I tried to install/set-up the MMS program. Now even though I don't consider myself an expert with scripts and programs, I do have well over sixteen years of setting-up scripts, programs and websites, so you would think, after reading all the set-up instructions a few times, I would have no problem setting-up this MMS script/program! But Not So!
After all the problems I was having trying to set-up the script (six hours in one session) and getting the following error reports
Warning: Unknown
Warning: Unknown
Warning: (null) () [function.include]: Failed
Fatal error:
I decided that I had had enough! So I thought I would write and get some advice from the technical department of Millions With Memberships. Would you believe every single email I sent was bounced back to me with a Mailer-Daemon failure notice! I tried every mailbox I had on Shawn Casey but in each instance the email was bounced back to me!
I then tried the help desk but by now I was so fed-up with the way I was being treated I wanted a full refund! Why? Because the program was giving me problems with installation and would not work. Even after the installation informed me that the installation had been successful! The program, MMS, would not work!
Anyway, I went to the MMS help desk, talk about a waste of time and effort! These gentlemen have things set-up as a catch 22 situation!
Jim Fleck, Jeff Paul and Shawn Casey tell you on their website/sales page and I quote! Here's Our No-Hard-Feelings, No-Hassle 90 Day Guarantee: We want to make this very simple for you: As you use the entire system over the next 90 days, We guarantee you'll be making money from your own Memberships business. If not, then simply notify us to cancel your membership and we'll promptly refund your entire purchase price. No one else has enough confidence in their training materials to make this kind of rock solid guarantee. But we have complete confidence that our system will work for you as it works for us so we're putting our money where our mouth is. We're making this Iron Glad Guarantee so you can order with complete confidence! End Quote:
Their help desk also states you can receive a refund within ninety days but, Just "try" requesting a refund! That's a whole different barrel of fish!
The information on the help desks Q&A clearly states: How do I request a refund? And it supplies the following answer:
If you are not happy with your order, you have 90 days to request a refund. You will need to Submit a Ticket requesting a refund and include your full name, email address and product ordered.
Now that's not so hard to understand, is it? But when I, or O guess any unhappy client, enter my/their details then try to submit a ticket requesting a refund, well I don't know about anyone else but I get the following message: Quote: Submit a Ticket:
Your ticket was not submitted as there are some possible answers in our knowledgebase, they are listed below. If your answer is not listed then please click the button at the bottom of this page. End Quote: Now the answere I was looking for was not listed and guess what clicking the button on the bottom of the page does? When I click the button on the bottom of the page, I get to type out another message requesting a refund, I then click send to the help desk, I am then informed, surprise surprise! Quote: Submit a TicketYour ticket was not submitted as there are some possible answers in our knowledgebase, they are listed below. If your answer is not listed then please click the button at the bottom of this pageHow do I request a refund?
If you are not happy with your order, you have 90 days to request a refund. You will need to Submit a Ticket requesting a refund and include your full name, email address and product ordered. End Quote:
Like I have stated; this is a catch 22 that keeps clients going round in circles!
If any of you gentlemen, Jim Fleck, Jeff Paul and Shawn Casey read this post, may I make a suggestion, I suggest you honor your guarantee and give full refunds when you say you will do so! Replying to emails from clients would also be good for your business! Doing so could well generate even more millions for you! I sell my own software programs, anti spyware/adware programs and other programs, I also sell my own and other peoples e-books, I receive around 900 emails per day, a fair amount of SPAM in included, but I personally answer all emails from clients that need replying to, no one has ever requested a refund from me but if they did, I would promptly give a refund. The last complaint I had from a client was in September of I had sent the client the wrong software and he wrote to tell me so! I told the client to keep the software I had sent him by mistake and asked if he wanted me to send him the right software, no charge, or if he wanted a full refund! That client thanked me and requested I send the right program, the one he had paid for! Everyone came away happy! Sure I lost a couple of dollars but I still have a happy client and a good name but then I haven't made many millions of dollars from the net and I still treat people as I would have them treat me! Am I being old fashioned?
I am at present working with my bank to reclaim the money paid to Jim Fleck, Jeff Paul and Shawn Casey for their Millions With Memberships program as I want nothing to do with these people, I have removed MMS from my system (junked it)
One "still hoping for a refund" very unhappy Australian client of Jim Fleck, Jeff Paul and Shawn Casey!
BillCorio
Australia
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