My name is toni my boyfriend and i were online applying for a payday advance loan and we had to enter his bank account info. He was applying in his name. Somehow this company got ahold to his bank account information and drafted 159.95 out of his bank account but put the card in my name. When we found out that 159.95 was taken out of his bank account he called the bank and thet said it was a purchase that i made online using his bank account.
That was not true the computer is in my name of course they would come up with my name but the bank account is in my boyfriends name william. We called this compay to tell them that we did not order or apply for a prepaid debit card. Why would we when we have a free debit card from our bank.
No one answered the phone we were on hold for a while when we did get a live person she stated that she was only a secertary and she could not answer questions all she could do was take a message and someone would call us back. I never received a phone call so i started emailing i got response stating that if we feel we were fraud we need to call the police get a report have them investgate and they would mail a fraud form to have police fill and and fax back to them.
I tried explaing to the lady through email that no one applied for a pre-paid debit card we were online looking for payday advance loan and somehow that acclaim poped up we read and exited out without selecting any thing from this company.
The next week or two we went to bank to find out money was taken out. Why would we apply for a pre-paid debit card for 159.95 when we have a free debit card from bank. She started we have the isp address from which the computer was used and they have a signed agreement ect.By then i got upset she was playing with me of course you have my isp address along with anyone who wants it if they try i loged online and its avalbile to anyone who is looking to sceme honest people.
We were searching for loans to get money why would we agree to give 159.95 what we dont have for something that we already have dosn't make sense. I asked for money to be put back in account she fast talked me saying they have a contract i signed or something. If someone wants to return something that they never agreed to purchase what is the problem with stopping the shipment of card and returning money. I asked them how much money would be on card they said $10. Can you believe that where does your $159.95 go. To a piece of plasic what sense does that make.
If anyone know how to get money back please let me know. I have never experienced anything like this and im lost to what actions i need to take to collect money.
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