My son which told Urge that he was 18 when he is only 17 years old. He used my wife name and credit card to get a Unlimited music dowlad by paying $14.95 which was advertized on TV and on the computer. They approved it and still made him pay 99 cents for each download he did.
When I saw the the deductions from my bank account. I called the toll free number and told the what really happen. All they say was we are sorry for your inconvenice and they have a no refund policy. They also don't have good instruction to keep kids 14 and older from keeping them from downloading music that will not cost any money.
Something needs to be done so this problem will not happen again. All they will do in shut off the subscribition after the hardship has happen which has caused my bank account to have overdraft.
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