Usacomplaints.com » Internet & Web » Complaint / Review: Miracle Computers - Ripoff sold me maintenance contract but reneged when I needed service. #181485

Complaint / Review
Miracle Computers
Ripoff sold me maintenance contract but reneged when I needed service

I purchased a HP all-in-one from Miracle Computers on their website (ShopMiracle.com) with "Next Day Onsite Warranty = 3 Year"for an additional $79.00. When I required service about 3 months from my purcashed date I e-mailed Miracle and was told I would be sent the service contract by Michael (manager). After a week I had to e-mail Michael again and he told me he couldn't understand what happened to the contract and he would send me another copy. That never happened.

I then contacted Washington Mutual, the credit card company I used) and to make a long story short I was told I had no recourse because I had only 60 days to file a dispute. I reminded them that tis was a service contract and I did not require service during the first 60 days. No matter. They finally told me they don't get involved in warranty disputes. Up until then I had thought using a credit card protedted me from dishonest vendors.

My advice to anyone is to buy equipment requiring warrenties from the manufacturer directly.in ANY CASE CROSS MIRACLE COMPUTERS OFF YOUR LIST!!


Offender: Miracle Computers

Country: USA   State: California   City: San Jose
Address: 750 Montaqua Expressway, Suite 20
Phone: 4084358177

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google