I was sent an email to renew my Club Pogo Membership 2 weeks ago. I went into my Club Pogo Member "My Account" and it said I was a member until July 07. I assumed, because they had been paid with a debit charge card last year by me as an AOL member, that they had done an automatic renewal. Today, I am blocked from all Club Member activities! There is no way to find anything out as it says what it usually says anymore "Sorry - server too busy. Try again". I have written to Pogo help & received an auto response email. This is fraud - they have my money & are denying me access as a paying memeber!
I want questions answered: why was I told upon going to my member account on Pogo site that I was a Club Pogo Member until July 07? Why was I not given 30 days to renew?
This company needs to be investigated by the U.S. Federal Government as the company is incorporated in the State of Delaware and headquartered in the State of California.
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