This is a company that supplies duty free products. My Father ordered 6 cartons on the 21st May using a credit card, the payment went through however dutyfreedepot contacted ourselves and said there was a problem with the payment so they would cancel the order and re-do the order again. To my annoyance I found they had now taken two payments instead of one. We have tried on numerous occasions to contact these people and have at least one payment refunded but they just ignore our emails I assume in the hope they hope we will go away.
Just in case the company might have been having problems with emails we contacted them via another email address and suggested we would like to place a large order with them. Yes you've guessed it they replied almost immediately.
Just to try and put this in perspective the money these people have taken was from an 85 year old man who was using the internet for the first time to buy a present for one of his nephews. What a fabulous introduction to have to get caught up with a bunch of fraudsters.
Do not under any circumstances give credit card details to this company.
Julian
Didcot
United Kingdom
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