I was contacted by a telemarketer requesting that I sign up for Earthlink Broadband. I was already considering high speed internet service so I listened to her spill. I told her that I was already researching it, but that I would like a little more time to think it over. She replied that I would get a $50 rebate if I signed up through Broadband National. I asked who Broadband National was and she told me and gave me her name and extension number if I had any questions. The initial call occurred in June.
In August I forwarded the first month's bill as well as the necessary paperwork to have the rebate processed. I received a postcard in Demcember 2005 requesting more information. I forwarded the information to Broadband. I called and verified in January that the necessary was received. I called back in March to find out the status of the rebate and was advised that the check would be mailed out in 2 weeks at the most because all information was received and applied to my account. After 4 weeks, there was no check so I called back to check on the status and I get the same thing everytime (an apology and a promise that the check will be mailed out in 2 weeks). I have since called at least 8 times to receive the same response.
It is now June and I still have no check.
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