Hello to you all.
I am a lady who has breast cancer, and as you can imagine i have lost my hair. I have had to wear many terrible looking wigs, so you can imagine my delight when i saw a clearance item a thin skin and lace fronted 16 inch long remy hair blonde wig as a clearence piece at celebrityhairandaccessories.com in pennsylvania.
Well on the 24th of april my husband did a transfer by western union to a lady who for now shall remain nameless, responded to all my emails prior to recieving the transfer,
I must say that at first my husband was reluctant to do the transfer because he believed the site was not all it is said to be! And i thought he had done a transfer earlier that month he had not he thought we would be scammed at the time, and the lady had been twice to western union as i thought i had all the details but all was right regarding the transfer in the end considering we had never done one before, but it was a genuine caution at the time and i was sorry for her short inconvienience, but i think as he thinks her site is quite convincing and i hope it transpires that it is!!! Well anyhow, the lady was at this point fine about it and i told her i was obviously worried about doing a transfer as i live in the uk and i told her we were warned by western union not to do a transfer to someone we did not know.
But she said in her email she would not do this (scam) to any one and hoped i felt better soon etc and that her clients needed the wigs for theyre conditions, well my condition is getting worse due to the stress of feeling possibly scammed and no response to my emails etc,!!!
So it is now the 10th of may and i am sure i should have recieved my item! Even living this far out, for example a friend of mine who lives in scotland ordered knotslanding dvd's for me on american amazon and i recieved them 5 days later!
She has offered absolutley NO shipping details to me about the item i have asked and asked on many occasions tried to get in contact via email and i have even phoned! No response at all none at all, she will not reply at all and two people cannot be wrong i am refering to the lady who has filed the first complaint here.
And may i say as of this date and any date from the 24th april there is absolutley no message up on her website to say she and her colleagues are away on "buisness"
I would hope it is an explainable misunderstanding on her part by lack of communication i have completly read and understood her terms and conditions and as of yet i fail to see how she is meeting them?
But to tell you the truth i have a feelin that this is not going my way im afraid as she has done nothing to alay my fears!
She gave me an address in which is relatively close to new york as the address to put on the transfer etc, i don't think this makes sense but there could be a reason, i will update on the matter i do not resonably think this is altogether a great way for her to do her buisness i know once i get this wig if ever and i have not i hope been scammed! I won't really want to do buisness with her again unless she apologises for her rudeness. My item including the special glue and postal was 470 dollars which is quite considerable in uk pounds i paid 314 in cluding the 14 pounds it cost to do the transfer from going places a holiday out let in uk!
I hope for obvious reasons that i get this wig soon or at all!!! As i am not a well women and lady if you are reading and i do recieve eventually my goods please be aware the pain you can cause to people when you do not properly communicate it is not proffesional and quite an arrogant attitude to have and eventually you will find yourself in a situation where people are complaining more and more and your "good"name will go bad!!! If i get no action i will get in touch with many regulatory bodies in uk and find out what to do about this!
I am sorry to you all about the length of this post it just hurts me to think someone at this time in my life would be really non responsive about this considering i could be dead next week.
I am about to lose my breast's and start more chemo, so please beware and by the way the name celebrityhair4u.com is affiliated to the celebrityhairandaccessories.com even though the lady refutes this she might want to look into this.
Thank you all for your time.
Susan
belfast
United Kingdom
0 comments