Usacomplaints.com » Internet & Web » Complaint / Review: GlassGlass.com - Ripoff After-Sale Customer Service was poor. Would not provide missing parts we requested several times. Would not answer emails and phone calls. Buyer beware!. #157879

Complaint / Review
GlassGlass.com
Ripoff After-Sale Customer Service was poor. Would not provide missing parts we requested several times. Would not answer emails and phone calls. Buyer beware!

Initial communications were fabulous. Ordered a small vanity/sink combination with mirror. When order was received, sink was wrong. Communications still great and corrections made. Even refunded a "rush" fee because of delays. But when we discovered missing parts to more than one piece, the company lost interest in helping. Several emails were unanswered. As were many phone calls. Could not reach by phone AFTER we received the order.

I recommend buyer beware and try to not send 100% payment until satisfied with product.

Items are imported from China and information is poorly translated.


Offender: GlassGlass.com

Country: USA
Phone: 5017723185
Site:

Category: Internet & Web

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