AOL continued to bill me for ten months after I cancelled. Customer service and the billing department treated me vilely when I complained.
After numerous phone calls at different departments, I wrangled six months back from them, but they owe me another four months. I couldn't get past the assistant to the Executive Vice President, who refused to issue me the rest owed. I am furious, and judging from the number of complaints on this one site alone, AOL is bilking Americans on a daily basis in the same way.
Anyone know how to get a class-action lawsuit about this started?
Stephanie
Denver, Colorado
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