Attention to anyone who has compuserve as an isp-i had compuserve for around six years. After the fourth year i decided to go with someoone else. I called them up, i don't think it was local unless i'm in dallas india, and they said they would drop the rate if i didn't cancel. So i stayed with them about another two years.
I decided i wanted dsl and compuserve couldn't help me, and so i cancelled my service. Well i phoned, e-mailed, mailed. Phoned, e-mailed, mailed over and over just telling them to cancel my service. I was talking to someone in india and they spoke english because they keep hounding me to stay, offering a lower monthly rate and the "prestige" of keeping my email address. On the nineth or tenth phone call, which they are very hard to get a hold of, i told them i would s p e a k s l o w e r i d o n o t w a n t y o u r s e r v i c e f o r 14.95 a m o n t h n o t e v e n f o r a d o l l a r a m o n t h i just want you to stopped charging me and they did about 7 months down the road. They want credit you even a penny. I was a customer for about 6 years and this is how they treated me. So if you use compuserve and want to ever cancel, you may want to start a year ahead of when you want it cancelled.
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