When I receive my phone bill, I noticed that it was way to high. As my normal bill runs around $30.00, and this one was $296.02. When I was looking to find out why, this was when I found 3 calls to Dallas TX and 2 Calls to Reno NV totaling $119.38,1 call to the United Kingdom for $9.07, and 2 calls to InfoServicZZ totaling $123.29. I do not know any one who lives in these places and had never heard of InfoServicZZ before.
So I call the SBC where I have my service from, and was told that I had to pay for these calls or they would send the bill to Collections and the phone would be shut off. That I had to call the billing company about the calls. So this is what I did. But when I tried calling Integretel using the number that was on my bill for them I got a recorded message saying that calls from my area code was blocked. So I tried the number from one of the complaints that was listed here on Usa Consumer Complaints.com. I was able to talk to them. The woman that I talked to said her name was Monica she was trying to tell me that I accepted their terms and downloaded their program from the Internet. When I told her that I did not download anything and that I knew nothing about this. And want these charges taken off my bill. She tried tell me that I had to pay them because I downloaded it. I told her that No I did not download anything, and that I had done some checking on them and was looking at a website at that time, and told her the name was on Usa Consumer Complaints.com and that there was 290 complaints filed on this company and that I knew that it was a scam, and that I wanted to talk to a supervisor now.
After a couple of minutes a man who said his name was Tyler came on the phone. He again tried to tell me that I had done this and would have to paid the bill. I said No I Did Not do this and I am not going to pay for this. That they had better take these charges off of my bill. He kept trying to tell that I was going to have to pay it. Then when I told him about the complaints on Usa Consumer Complaints.com and that there was 290 of them, and that I knew that this was a scam he told me that he could credit me back 50%, but I told him no you will credit me with 100% of these charges. He tried again to get me to only take 50% but I refused and said the only thing I was going to accept was 100%. So this is what he gave me. He told me that they had traces the calls back to my phone line. When I started to question him about them tracing the calls. He told me that they use the 911 database to get their information. So when they ask for your address they already have all this information on people. I told him that I was going to contact the Better Business Bureau, the FCC. Also told him that I was going to call the President, the Governor, the Mayor, and Big Moe. I wonder how much money I have paid you on your Rip Off Scam already.
So now I will see if they really did take these charges off or not.
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