These people told me they were expert graphic artists and would design a unique web site for my business. They both said that Daniel Comp was an award winning architect and graphics designer (it turned out he'd spent a few months as an intern in an architect's office, had never been to architecture school). They promised that they would make sure my web site would be on the first page of all major search engines. They also said that they would guarantee their work and refund my money if I was not pleased with their work.
When it became obvious that what they were really selling was 2nd or 3rd rate web templates, something like you can get free from Homestead.com, only Daniel and Angelina's was not nearly as user-friendly, I told them they could bill me for the amount of work they had actually done (they spent a couple of hours talking to me about my business) but requested that they refund the rest of the approx. $2700 I had paid them.
They not only refused to return even a penny of my money; they also refused to transfer my domain name to me, even though it was registered in my name. I had to spend several hours of my time, make long distance calls and send long distance faxes with identification info to get my domain name back.
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