Usacomplaints.com » Internet & Web » Complaint / Review: Integretel - 900 # fraud! Faq900ZZ - Computer Trojan/worm/virus - Dialer fraud. It s not the local phone company s fault, they re required by law to accept these low-life outfits. Rip-off!. #107669

Complaint / Review
Integretel
900 # fraud! Faq900ZZ - Computer Trojan/worm/virus - Dialer fraud. It's not the local phone company's fault, they're required by law to accept these low-life outfits. Rip-off!

Like others here, Integretel slapped a $40 charge on my SBC phone bill for an outfit called FAQ900. ComZZ. Even though my computer has the Windows Firewall activated, and I have Norton Antivirus running, somehow in late November a Trojan Horse installed a virus 'Dialer' program. A Google search found info that this was going around at that time; evidently banner ads at some web sites were infected and installed this. I found it when I ran Spybot. I went to one of the online virus scanners that was listed as finding it then (the Computer Associates one) and removed it.

Called SBC when I got my phone bill and they put the charge in dispute; said to call Integretel. Note... It's not the local phone company's fault; they're required by law to accept these low-life outfits... Put a 900/976 number lock on your account... I did that today. Congress needs to change the law that makes this possible; this is one of the stupidest things they've ever done.

Trojans/worms/viruses are criminal activity. Criminal activity that installs a 'Dialer' that calls a per minute 900 number is NOT authorization. Don't let Integretel try to say you 'authorized' it. The rep kept reading the 'script' that I must have authorize it, but finally said I would be credited the $40 charge, and they would put a 'block' on the FAQ900. ComZZ number. These are @#$%^& ($, bottom feeder outfits; you have to be persistent... If you didn't authorize these calls don't accept ANYTHING they try to throw at you... It took several minutes of denying that I authorized this before the rep finally said they would issue the credit.


Offender: Integretel

Country: USA   State: California   City: San Jose
Address: 5883 Rue Farrari
Phone: 8007367500

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google