I recently opened my SBC Ameritech phone bill to find over $50.00 in international phone calls. When I called my local phone company I was told that it was billed to them by another phone company and they would put it "IN DISPUTE". They were courteous enough to give me the phone number to Premier Premium, who they claim billed them for the calls. I tried unsuccessfully to get ahold of someone by phone but was given their email address while I was on hold.
I sent them an email and was sent a confirmation email within 30 minutes. I was then sent an email from someone named George who said the name of the pornographic site was www.plugins.com and advised me as to how to get to the site without being charged. I sent George another email asking for the log in of the person who looked at the site because when we looked up the site it said we had to download the viewer in order for us to get anywhere near the actual site.
My question"how did anyone look at anything without first loading the viewer into my system?" Needless to say George never got back to me. I called the company numbers that were listed on my actual bill and to my surprise Tellis said that they would extend me a one time courtesy credit and that she would block my system from being able to use their numbers. One CALL COMM was the other company and they simply said sorry but your computer dialed the number so you have to pay it.
Now sbc will only put an "in dispute" on my bill for 90 days. My advice to sbc as far as this money is concerned. You call these companies and tell them exactly what you told me. You will pay them when they prove that i made these calls. Until then learn to use your advice. I have had my phone service through sbc for years and as of today i will be looking for a different alternative for my phone service looking for a company that actually cares about the people who put food on their tables thanks for all the concern over your customers what will you do when we all get together for real next time i smell yet another lawsuit. Way to go sbc. Your the greatest.
0 comments