I purchased a Gateway notebook computer from Gateway Computers on or about 9/21/04. They shipped me a system I did not order. I fought with them for days and finally got them to send the system I ordered. When I got that one, the video went out and I could not use it. I fought with them again for days and FINALLY got someone to tell me they'd take the system back and refund my money. Well, I called them and they have the computer I sent back and they told me it would be 10 to 14 MORE business days before I'd receive my refund. They have had over $3,000.00 of my money for more than 60 days and I have not had a computer for this time. I am filing this complaint because I do not beleive or trust them and I know I will have to fight with them again. I have never dealt with a more incompetent, dishonest group of people in all of my 50 years.
0 comments