This company eawifi overcharged us for 2 years. They continuously stated that we we going over our data plan. We changed our usage and it still went over. We consulted with their technician and he stated it was impossible for us to us that much data. Have had suspicions that their system was not protected enough and someone was hacking into our account. They told us this was not possible but the technician said that this was the only explanation. Every month we were charges at at least 50 dollars over our plan rate and during the last 6 months we were charges 100 dollars over our plan rate.
They would take the money out of our account 5 days before sending us a bill so we had no way to dispute this.
We estimate that they overcharged us 2000.00 over the corse of the last 2 years.
We tried to dispute this constantly and no one would return our calls or emails.
I filed a report with the Indiana attorney general.
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