Usacomplaints.com » Health & Medicine » Complaint / Review: Medlaserdepot - The Laser Outlet Sells Equipment the don t have. Will not give refund of money or send working product. #974806

Complaint / Review
Medlaserdepot
The Laser Outlet Sells Equipment the don't have. Will not give refund of money or send working product

Bought Emax Laser from this place back in August. Took forever for them to get it together to ship to me. Upon arrival, they only sent one of the three handpieces that we paid for and one hanpiece holder did not even fit this model. The laser was dirty as well. That handpiece didn't work. Medlaserdepot sent me a different one and that handpiece did not work. We have yet to be able to test the unit to see if it even fires, let alone use it on a patient. We have since discussed a screen issue which we were told did not exist when they sent it. They said they had video. We requested to see the laser video, but now their computer that handles the videos has crashed. Odd. Two months and no hand pieces to use the unit, we don't know if the unit works. They refuse to take the system back, they are still selling this unit with the handpieces to other ebay buyers but refuse to give me my "nearly new" handpieces.


Offender: Medlaserdepot

Country: USA
Address: Jupiter, Florida
Phone: 8664968980
Site:

Category: Health & Medicine

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