I went to this dentist a little over two months ago. I was scheduled to have two of my back wisdom teeth pulled. I had an evening appointment at 5:15. They had me wait till 6:45 to start working on me. The surgeon decided that it was taking longer than usual so he just pulled one tooth and said that he would re-schedule me in a week to get the other one pulled. The office crew and surgeon was aware that I was starting classes soon and that my schedule would be hectic. I gave in since it was so late... They said they would call me in a day or two to re-schedule. Two weeks went by and no appointment was set up. Finally after calling them every other day for a month, they told me that the surgeon would no longer be available for Friday evening appointments. Since then, I've been waiting for my refund as they charged me initially for pulling out two wisdom teeth. Each time I call, the office team will tell me that they are working on it or will get back with me. I've left numerous messages for the office manager, billing department, and Dr. Donlon himself. No one calls back. It's been two months and I am still waiting on my refund for $230!
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