At first the reason why United Concordia said my bill wasn't paid was because I had to show proof that the dental coverage I had from my previous employer was discontinued. So I faxed United Concordia proof of discontinued coverage. After I faxed the form, two months went by and my dental bill was still unpaid.
I sent an email to United Concordia stating what I sent them. United Concordia responded that they paid a portion of my bill and the reason why the whole bill wasn't covered was due to a certain sealant material that the provider used. UC said that they don't cover that certain type of sealant. It sounded very muddy to me because to my understanding, the original reason my bill wasn't paid was because they thought I had a dual insurance.
United Concordia keeps trying to find lame reasons not pay my bill. It seems like they take pride in targeting active duty soldiers because we don't have time to fight these charges and they know that most soldiers will just settle to pay the bill and avoid a deliquincy on their credit report and a meeting with their First Sergeant. And now that UC is no longer contracted with the Army, it is my belief that they are trying to avoid as many outstanding payments as possible. United Concordia is so despicable.
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