$110.88 is being deducted from my pay, every pay period for AFLAC. I cancelled the AFLAC account in December after receiving a policy that was higher than the quoted price. I received confirmation of cancellation via email on December 30 and via 1st class US mail on January 5, effective for January 1. I have the emails and cancellation letters from AFLAC, paystubs reflecting deductions, and PeopleSoft record reflecting that I do not have an AFLAC account.
Despite this, deductions have been made from my pay starting on January 1. This has resulted in overdraft fees in my checking account. I did not notice the first deduction, but after again noticing what I thought was a mistake in accounting on my part, I checked in PeopleSoft (my employer's payroll system), and saw that the AFLAC fees were being deducted. I contacted my HR department, who said this is an ongoing problem with AFLAC, and it may take months to have the payments stop because AFLAC is not cooperative, and refuses to reimburse fees. This is placing a huge financial strain on my family. Please help.
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