Usacomplaints.com » Health & Medicine » Complaint / Review: Prescription Solutions - Failure to obtain co pay back. #782121

Complaint / Review
Prescription Solutions
Failure to obtain co pay back

I've been getting exactly the same medicine for a while now and also have been obtaining a 90day offer from Prescription Options for some decades now.in March I obtain a notice within the email informing me the prescription has gone out of inventory plus they can't stuffed the prescription in those days and also to attempt in per month. This can be a medicine that I consider every single day and that I just had 14 days quit after I shipped the prescription and my co pay directly into them. Therefore obviously, from the period Prescription Options shipped this notice in my experience I had been nearly out-of my medicine. I'd to get hold of my physician plus they published a prescription to get a comparable medicine (to get a one month offer that we needed to get stuffed in a nearby drugstore & the price was higher since I have wasn't utilizing the mail-order plan). Only issue is the fact that this additional medicine didn't are well whilst the medicine I've been getting. While that one month prescription was nearly gone I again named Prescription Options about obtaining the unique prescription loaded (that they nevertheless had on record).in the beginning they stated that it had been in-stock and they might send it out. They abruptly mentioned that it's unavailable and certainly will not be accessible till November fifth and also to call-back then to possess them load the software in those days. Again, I'd to contact my physician to obtain another prescription so that they published it out for another comparable medicine - but that one needed prior agreement. We're able to not obtain the previous agreement therefore meanwhile the physician needed to create a prescription for this additional medicine that I'd obtained when my normal medicine was unavailable (hoping that it could are more effective after being onto it to get a time period). No such luck. Anyhow, on December 5th I called back again to get my unique prescription (that was still on document and taken care of - by individual check) stuffed simply to be informed the medicine is unavailable and you will be unavailable forever. Then they stated that they'd send back my prescription and also the cash that I'd previously compensated them for that prescription in those days which there is nothing they might do. Per week later I get my initial check prescription back from Prescription Options although not my reimbursement for that co pay that was compensated by check. I named the organization plus they stated that they'd utilized that cash like a credit to my consideration which I really could utilize it later on. I told them that within my telephone call per week earlier with another customer support consultant it had been created completely removed that I had been to become returned that cash. Today they're stating that they can return my credit card that cash - just I've never provided them a charge card. And so I am subsequently informed that they can place another demand set for me to get my co pay back but that they'll do-nothing else except to place the demand in. I requested to consult with a boss, was placed on store and after about fifteen minutes was disconnected!!! Along with all this the medicine that needed the last agreement has been refused declaring that I first have to attempt different medicines first plus they involved a summary of additional medicines that must be attempted first - among that will be also on back-order forever and our regional pharmacies will also be having an issue with obtaining this 1 aswell. So just how on the planet is one designed to attempt another coated medicines just before getting this additional medicine once they aren't available

Between Your wreck havoc on looking to get my medicine and also the proven fact that I obtain the really unique impact in the customer support at Prescription Options regarding obtaining my money-back to get a prescription they didn't load simply where's someone to change to for support!


Offender: Prescription Solutions

Country: USA   State: Pennsylvania

Category: Health & Medicine

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