Usacomplaints.com » Health & Medicine » Complaint / Review: InformedRX - Horrible Service. #832647

Complaint / Review
InformedRX
Horrible Service

I've had only issues utilizing Knowledgeable Email to obtain my medicine. I've repeatedly needed to contact my fantastic physician and inform her to contact them-and straighten out whatever their problem of your day is. On a single event it got me over per month to ultimately encourage them to deliver my prescription. It was last July/August. I'd been contacting them since around September 20th informing them to deliver my medicine. Each and every individual I talked to (four individuals) stated that it had been "running". I am happy I kept calling to verify just because a month later (when I'd go out of medicine) it had been NEVERTHELESS running, despite the fact that they'd my legitimate prescription. Their issue? I had a need to contact and confirm my handle. I did so this at four times. However they evidently never bothered to really create it along. They will have also never bothered to include my mobile phone number, although each time I let them know it is more straightforward to achieve me this way compared to land-line. But no, they permanently contact the land-line, and every time I Have provided them my cell phone number they declare itis the very first time they are finding it. They delivered a prescription to my local drugstore and so I would not proceed without my medicine, but made me spend the copay. After I told them I anticipated them to protect the co-pay, they explained they'dnot simply because they have been calling me for all months to advise me to load my prescription. After I told them I'd been calling for over per month, I was charged of laying since it was not within their notes, till obviously they really examined the phone call documents, they needed to acknowledge these were incorrect. No apology or something, simply "Oh, ok." Today, next time I want a refill, they're informing me I actually donot have any replacements left I will obviously continue reading their site that I ought to have two left. My doctor has additionally established this. And what do they inform me? That I've to contact my physician and also have them deliver the prescription again. They've my physicianis info, is not it their work to look after this? It is merely a little trouble in my experience, but on theory I'm poor needing to continually be calling my physician since this absurd organization can't-get their work together and really give a good support.


Offender: InformedRX

Country: USA   State: Illinois

Category: Health & Medicine

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