I went to this hospital because I had to have induced labor with my first child. I had my baby there and she was stillborn. My husband & mother both later told me that when the doctor handed my daughter to a nurse, she placed my baby into a tin tub that was filled with bloody tissues - as if she were TRASH!
To make a long story short, I was promised that my daughter's photos would be taken, and that the nurses' would bring my daughter to me so I could spend what little time with her that I could. I repeatedly asked throughout my overnight stay that both my baby and her pictures to brought to me, only to be told "in a minute" or completely ignored.
Around 2 A.M. That night, a nurse came into my room & I then demanded that I be allowed to hold my daughter. This nurse told me that the funeral home had already picked her up! I then asked for her photos and was told that no photos were taken of her!
The next day my husband & I had to make the funeral arrangements, and while at the chapel, I asked the owner himself when exactly did they pick up my daughter & why wasnt I informed. He told me that he had NOT picked my baby up until just a few hours ago! The hospital had not even contacted him about it until I was released! So my baby was there the entire night, and the hospital outright lied to me about her.
Thanks to them, I have no memories of my baby! They had absolutely NO RIGHT to keep me away from her or to lie to my face about things that should have been done, that I asked countless times to be done and that were promised to be done; but were not.
I have called Three Rivers numerous times asking for an explanation over the way I was treated, they just tell me to call another department and then I'm directed to voice mails of different people, none of who have ever once bothered to return my calls! Two months ago I wrote a formal letter to the hospital and their headquarters in California, they have yet to respond to my letter whatsoever, not even an apology!
I have not had any luck in finding a center which handles this. Somehow it is not considered grounds for suit, but I am not going to let this hospital get away with what they have done! This is something no mother should EVER go through! Can someone please tell me what I can do?
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