Complaint / Review
DSM Supply
Direct Electrodes and Tens Terrible experience. Rude and Uncooperative Staff

I ordered BioFreeze from them. The charge was put through on our credit card immediately. We didn't receive anything for over a month. I called several times and they would say it'll be there on a given date and it didn't come. They were very rude and unhelpful. They would not tell me if it had been shipped. Would not let me speak to a supervisor. I finally disputed the charge with our credit card company. We received the order about 1 week later. I don't think we would ever have received it had I not called several times.

Carlee