Usacomplaints.com » Health & Medicine » Complaint / Review: DirectCare Clinic - Unprofessional Staff Without Any Privacy Courtesy for Patients. #745053

Complaint / Review
DirectCare Clinic
Unprofessional Staff Without Any Privacy Courtesy for Patients

I visited this center today because of symptons I had been having again from the prior visit there in regards to a fortnight previously. After I 1st reached the service i informed the lady at the front end table that i didnt have my medicaid card however. I informed her the medicaid office explained that beginning March 1 physicians may lookup my medicaid data within their methods today & i wouldnt require a temperature medicaid card. The lady appeared annoyed about that together with her steps since she got the small slide I had been suppose to convey why I had been visiting & a flag & condemned it about the table & slid tho me to complete. She later explained when the medicaid individuals attempt this again allow them no to provide me a temperature medicaid card anyhow since the methods were down today. I responded okay I'll allow them no nxt time. Okay so today we reach those within the back! They nurse named me towards the back to ensure that I really could visit my space. I told this lady who apparently was "Good" why I had been returning for another visit so quickly. I also described that I'd some issues concerning the medication that I'd been repeatedly recommended each time i visited them for this same issue. This woman was a bright lady, heavy only a little with dark hair and maroon trousers. I didnt get her name-but im sure its within the paperwork who she was. She talked with me about different alternatives & expected me to complete a urine test. When I was entering back to the area she contacted me stating that their documents didnt show that I'd been there lately. I responded that perhaps its under my twin sibling title bc our titles are errily similar. Their is Markette by having an "E" & mines is Markitta by having an "A". They've gotten this incorrect on many occasions thats why i described this to her. And so I visit undress to allow them to make to complete a pelvic examination. As im sitting therein the area exactly the same nurse and today the physician which was likely to be observing me was speaking Fully enough to ensure that i noticed their every term they mentioned about me! The nurse & the physician (Lisa Blackwell) were freely discussing my signs, medicaid, and erotic info before additional workers and/or additional individuals! I overheard both of these ladies stating that I had been simply "LOSING OUR MEDICAID" since I'd been there before for that same cause before and that I was arriving Again to obtain examined. I noticed "Lisa Blackwell" stating " WHY DOESNT SHE VISIT HER DOCTOR?!" The nurse mentioned to Ms Lisa that she tried searching for my prior data within the program under my title & my double name-but these were nevertheless not able to discover where i arrived in of a fortnight earlier. I noticed "Lisa" state "PROPERLY IF ITS NOT WITHIN OUR PROGRAM SHE JUST DIDNT COME & ITS SIMPLE AS THAT!" She also stated, "SHE IS (talking about me) SIMPLY NOT DOING WHAT SHE MUST DO THATS WHY SHE KEEPS GETTING THESE TRANSMISSIONS! SHES JUST WASTING THE MEDICAID ARRIVING AGAIN AND AGAIN!" The nurse responded, "I No!" in order i lay there hearing in my own space in Shock i patiently waited in order for them to return within the space and so I might allow them no I Noticed exactly what these were saying about me! And so I set my towels again on when Ms Lisa Blackwell arrived in she observed i didnt have about the robe so she might chk me. She strolled in and mentioned, "UH YOU DONT HAVE YOUR STUFF ON!?!" I merely informed her i noticed that which you men were saying about me & my own problems & i dont require your Support! I told her im sorry when they didnt have my data but Confidence I've been there many times! I also noticed them stating that after they ripped my title up it confirmed that i hadnt been there since July that will be Fake! I suppose the data wasnt turning up within their program bc such as the woman had stated earlier at the front end table, "THE SYSTEMS ARE DOWN"! Therefore perhaps which was the issue however they managed to get appear to be I had been attempting to draw some type of Fraud for requiring some medical attention! I had been previously ashamed about returning up there so right after I'd recently visited for that same prob. I described this towards the nurse so she understood how i experienced before then. Everyone note must be fired!


Offender: DirectCare Clinic

Country: USA   State: Texas   City: Tyler

Category: Health & Medicine

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