Usacomplaints.com » Health & Medicine » Complaint / Review: Fitness 19 - Refusing to Accept My Cancellation. #743814

Complaint / Review
Fitness 19
Refusing to Accept My Cancellation

After paying membership dues for over 3 years, for two members, and using the membership for only one summer, we decided to cancel. So, my wife goes in to cancel, and of course they try to talk her out of it, and then say, that per the contract, she must put the cancellation request in writing. Alight, whatever...

So, I write a letter, have my wife sign it, and stop by to drop it off in the morning. I hand it to the attendant and tell them it's a cancellation letter, and she says, "Oh, you have to come in and speak with a manager and they have to get signatures." I said, "No, we were told all you needed was a letter of cancellation." She said, "We can't accept this... Blah, blah, blah..." I said, "As of right now, we're cancelled, and we're not paying any more!"

She said, "What is your name, what is your member number etc, etc."

The thing is, I had hoped to rejoin in a few months, once our financial situation got squared away.


Offender: Fitness 19

Country: USA   State: Michigan   City: Royal Oak
Address: 595 E 13 Mile Rd
Phone: 2485851919
Site:

Category: Health & Medicine

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