Dr. White is extremely rude. He cussed at me on the phone and hung up on me on more than one occasion. On
behalf of my father, I called a week prior to his appointment to tell the clinic he was was in the hospital due to immediate surgery and couldn't make it, but would like to stay registered for the next session. He was very cold to me and told me his secretary would call me back to tell me when the next session would be (you'd think most people would have sympathy and tell you they were sorry to hear someone was in the hospital). A few days go by and I do not hear from
the secretary so I call back. Again Dr. White is rude and seemed just plain annoyed that I called again. He said 'I already spoke to you!'. I explained no one ever called me. He said someone would. I did not hear from anyone then two weeks later, but I get a call that the session is the following day. With my dad still in the hospital, I call and explain no one ever call to tell me when the next session was and that my dad couldn't attend. Dr. White says 'Holy s*it!
Bye!', then slams the phone down. As I was stunned that a business professional would speak to me this way, I asked my boyfriend to call and explain the situation and just ask that I either get refunded or told when the next session is. Dr. White then hangs up on him! We just give up... Dr. White insulted me and wasted my time terribly.
0 comments