Usacomplaints.com » Health & Medicine » Complaint / Review: Skin Tech, Inc - Or Skin Tech 2000 I m not satisified with their money back satisfaction guarantee!. #66182

Complaint / Review
Skin Tech, Inc
Or Skin Tech 2000 I'm not satisified with their money back satisfaction guarantee!

At the first of November, my husband decided he would order a psoriasis treatment from Skin Tech. He had battled this disease for 15 years and we have literally exhausted all money in the attempt to rid him of it. Skin Tech offered a money back guarantee we were told so we decided we had nothing to loose. They were going to send us an 8 week supply. Pat Hobbs (Hobbson?) was the inital seller and explained to us that he had psoriasis himself and that this was a "miracle" product. He told us that with the 1st application, all itching would be gone and that all of the flaking would be gone in about a week. He added that the only thing left would be reddness on the skin, but that too would be gone in a few more weeks. The remainder of the medicine was to be used as a maintenance dose.

We received the 1st shipment for $130.00. I knew immediately that it would not be enough for 8 weeks but we decided to give it a try. After 2 weeks I called the company back to tell them it wasn't going to last and that it was not helping anyway. I spoke to Mr. Francis this time. I asked for my money back and he said that we hadn't used it long enough and they would send me some more of the product before giving me a refund. We agreed to that and we received another round.

After about another week I called back to tell them that this, too, was running out and I wanted a refund. I spoke to Stan Diver. He said that they weren't going to send me my money back just yet because we hadn't used the stuff long enough and he would send some more one more time. I told him that it was not going to work anyway and I wanted my money back. He assured me that if this time didn't work that my money would be returned. I wauted a couple of weeks and recieved no more of the product. I called back... Again. I spoke to Mr. Francis, who in turn hung up on me and I called again. This time I got Susan Baker, who identiied herself as the "one who signs the paychecks.". She told me they did not have a money back guarantee and I could just hang it up. I asked her why the company employees had lied to me. She stated that they hadn't lied to me and that our conversation would get nowhere because she "would protect her own". I was outraged! She didn't stop there! She insulted my husband's weight and actually had the audacity to ask me, "If he can't take better care of himself than that, how does he expect me to help him?" I expect her to help him because that is what their company GUARANTEED him they would do.


Offender: Skin Tech, Inc

Country: USA   State: Alabama   City: Florence
Phone: 8774258117
Site:

Category: Health & Medicine

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