I mistakenly ordered the wrong bidet and tried to cancel the order within a 24-hour period without success because the company did not response until a day later and said the item had already been shipped. All I wanted to do was exchange the order for the correct bidet but never had the opportunity to do so without the hassle of dealing with this scamming business. They tried to make me sign a claim form indicating that I was responsible for their ridiculous claim return fees and I said "hell no".
I filed a report with the Better Business Bureau in Las Vegas and the Federal Trade Commission about this bogus company and finally contacted my bank to get my money refunded.
I suggest that no one should do business with this company because they are all about charging you ridiculous fees for cancellations or returned merchandise. They are not into customer service at all and will make your day a miserable nightmare before you're finished with them.
Do yourself a favor and mark them OFF your list of internet services or products if you're smart. There are much better companies who will treat you right.
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